Frequently Asked Questions

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The system is free for use and does not need an annual fee

Yes, the system supports connecting with heart rate sensors from other brands.

No, the system stores data locally rather than on a server, so there is no need for an account or password to log in.

Our system is pre-installed in the TV box, which supports HDMI output. If your screen has an HDMI input, it will work with your device. However, we recommend using a TV with a larger screen size for the best experience.

The system supports unlimited participants. Up to 15 participants can be displayed on a single page; if there are more than 15, the additional participants will be shown on subsequent pages automatically.

Yes, the training report is available by email, but only for team training. After the class is over, you can manually send the training report to specific participants or all participants by email.

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Go to the setting section, click Gym information, You will see the options to replace the logo file or enter your gym's name

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